Plats: Göteborg
Företag: Volvo
Länk: https://www.careerjet.se/jobad/se10d490a336661cf93b37e40ba76b411f
Kontakta: per.einar.wahlstrom@volvocars.com|Pedram.yousefi@volvocars.com
Sista ansökningsdag:2023-01-04

Om tjänsten

It’s not about cars. It’s about people. Our human-centric focus is what makes us different from all other car companies, and it’s at the heart of everything we create. If you want to join us in our mission to make people’s lives less complicated, we offer you a chance to grow together with talented people who want to make a true difference. About us Service Operations is a function responsible for making life less complicated for our consumers when they need support, maintenance, or repair of their car. We provide efficient, desired, and sustainable solutions and concepts for our service providers worldwide. Our products are designed to enable an effortless experience for both our consumers as well as our service providers. This responsibility goes all the way from creation of new solutions and products to secure implementation in the markets. We are now looking for 3 UX Designer to influence how we can improve and design our future cars and future aftermarket products and services. What you will do As UX Designer you need a deep interest and understanding in the reality of our users that are directly interacting with our everyday products and services. The work is multifaceted, from consumers buying mobility to technicians working at various service providers using our aftermarket products. The different areas you will focus on are typically, usability, accessibility, serviceability, and learnability. You will support and help the product teams towards effective solution considering what’s best for the user and the overall user experience. This, through user research, data analysis and testing. You will work cross-functionally internally and externally across Product Management, Architects, and Engineering teams. Who you are You are curious, empathetic, ask insightful questions, listen and act on feedback. You want to learn about users and their behavior, goals, motivations, and needs. You have both passion and drive for building trust with all relevant stakeholders e.g., R&D and the digital community. You are inclusive, communicative and have the desire to continuously search for new knowledge and ideas to develop solutions. You have the possibility of explaining complex context in a simple manner. You and your skills You have a university education and experience from product development as well as experience from UX- as methodology, tools and strategies. You have preferably good knowledge about aftermarket business in the automotive industry and also experience in Agile framework. You are fluent in English (verbal and written). How to learn more and apply If you have any questions about the position, you are welcome to contact Hiring Manager Per Einar Wahlström, per.einar.wahlstrom@volvocars.com For questions regarding the recruitment process, please contact Senior Recruiter, Pedram Yousefi Pedram.yousefi@volvocars.com Kindly register your application as soon as possible but not later than 19 October 2022. Please note due to GDPR, applications via email will not be accepted. Who are we? Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them. Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow. Gothenburg, SE Job requisition ID: 62227